Balise Toyota

Sandyfeld1216 Mar 22, 10:15 AM On February 28, 2014 my life was interrupted with an amazing experience! Little did I know that I was about to be the proud owner of a 2014 Blizzard White Toyota Prius V that I would purchase from a fantastic dealership...Balise Toyota in West Springfield, MA!! Two weeks before this I stopped by the dealership to have the battery replaced in my 2010 Prius V so I wouldn't be locked out someday! To my surprise my eyes beheld this beautiful pearl white Prius in the showroom and I was instantly taken by it! Several of the people I know at Balise commented that I already have a gorgeous Prius and it's all paid for and it runs perfect! They were exactly correct too! I came back to look at this white Prius on several occasions and Justin Carlson offered to arrange for me to test drive one very similar, however he didn't have one on the lot. So the nice guy that he is he arranged to have this one taken out of the showroom for me. It drove amazing and I loved all the new features it had that mine didn't; he didn't pressure me! He did give me all the financial information I would need to make an intelligent decision and Justin respectfully gave me the time I needed to carefully consider my purchase. Everyone that was involved was terrific! Justin Carlson (Sales Associate), Manny Avgoustakis (Business Manager), Choo (Sales Manager), and Diane Franklin ( Customer Relations Manager, sweetest person ever!) were all sooo wonderful; in fact, you feel like your part of a family by the time you are done, that's how caring they are! I feel so comfortable calling them with any questions I have and they always make me feel like I'm still important to them! To top it off, the day I traded my car in, Manny told me that my trade was already sold and within seconds he phoned the person buying it so we could talk! How amazing is that!!! It truly was the most overwhelming experience and I'm so grateful for every minute! I love my car and I love the experience that came with it! Thank you Balise Toyota!!!