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McGee Chevrolet


1455 New State Hwy, Raynham, MA 02767 (map)
Today 8:30 AM - 6:00 PM
Sales Rating
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Yes (1) No (1)
Service Rating

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Dealership Sales Review

1 out of 5 starssales Rating
Only care about the inital sale not YOU!
Written by carbuyer20159 on 09/20/2015
The only time that you are treated nicely is when you are actually looking at the cars. Once you sit down to discuss the deal you are NOT treated with respect. The sales consultants are very aggressive and really pressure you into buying or leasing a car you may not even want. If you try to leave they imply that you have wasted your time. I went through this with leasing a car here. Once you sign that finance agreement you are not treated well. They make everything they are doing is a "favor" to you. Then when you need service you have to deal with a very rude service department. I was told I didn't need an appointment for an oil change as you can just come. Once I got there the service representative was very rude and stated "you should have made an appointment"...Confused? Yes! So I had wasted my time driving up for an oil change and then had to scheduled an appointment. If you are looking to buy a car and be treated with some degree of respect DO NOT select this dealership. They pressure you into buying a car even if its not what you really want. Then if you change your mind they get very mad at you! Go to Herb Chambers, or another chevy dealership where you are actually treated like a human being.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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michaelcamara on 09/24/2015
Dealer Response
We are very sorry to hear you were not satisfied with your car-buying experience or your interactions with our service department. We pride ourselves on providing an informative, no-pressure approach to car sales, and we apologize if you feel we failed to meet that expectation. Your comments regarding your service experience were equally concerning. We do take walk-in customers in our service drive, but do recommend making an appointment to ensure the most prompt experience possible. This information should have been made known to you earlier, and we sincerely apologize for the manner in which it was. We will use your feedback in its entirety to improve our processes moving forward, and we invite you to contact our General Manager, Jay Pacheco, at (877) 294-8635 with any questions or concerns you still have. We look forward to speaking with to make your situation right any way we can, and we hope for an opportunity in the future to prove our commitment to delivering excellent customer service to you personally.
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