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BMW of Peabody

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BMW of Peabody
221 Andover St, Peabody, MA 01960 (map)
Today 9:00 AM - 5:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Worst car dealership .
Written by Umana27 on 04/15/2019
I bought a certified 328ix 2013 /49500 with 1 year of dealer warranty. 1 mounth late up the car stared shaking so badly so the dealer changed the front tires. 5 months later the car started shaking again and the car needs the rear tires, breaks and the back window is no working neither. I've only put 3000 miles on this car and according with manager is our foul bc we dont drive the car much. Also the manager/ latino manager offer me a side mechanic (Friends of him ) so I dont get screw out by the service dealer...So sold me a bad car which is costing me almost 6k to fix. Only had the car for 6 month and refuses to fix it. Bad Dealer. Buy a car somewhere else otherwise you will end up like me
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
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custrelmgr on 04/18/2019
Dealer Response
We’re concerned about your experience and we’d like a chance to better understand the situation. Please contact John Pirotte, our General Manager at jpirotte@bmwpeabody.com to discuss this further and help us reach an appropriate resolution. We appreciate your business.
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