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Acura of Peabody


233 Andover St, Peabody, MA 01960 (map)
Today 8:30 AM - 8:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Great experience
Written by HappyMDXOwner on 03/21/2019
Saw the car I was interested in on line. Booked appointment on line. Arrived and waited briefly to meet Steven Ashe. We went on a test drive. It was not the normal, around the corner, test drive. Did highways, back roads, winding curves, etc. Had done my hw before so I knew the car was priced very well. I was focused on my trade. They were quick and came back with a good first offer. Said no go until I get at least X and they agreed. Financing actually was easy too. Had my rates lined up before hand. They were able to match through programs they use which made it easier for me. Put down a small deposit and done. Although it was pretty straight forward, it did take a while. Arrived at 11:15 and did not leave until close to 3. Should have been quicker in my view but not Steven's fault. He was waiting on others from what I could tell. Picked up the car 4 days later and again, took longer than it should have and they had not installed the automatic car starter, which was annoying but they will make the installation easy with possible pick up at my work, etc. However, what I found to be most helpful was the detailed lesson on the car's features from Steven. I had had an RDX and I think they guy spent 5 minutes tops and just kept telling me it was all in the book. Steven took me through every detail and had me try it after he showed me how. There was a lot but I felt good with the basics and not having to literally read the book to get started. He paired my phone, set up voice command for my usual calls, set up the radio for stations on FM and a.m. just to avoid the static if you hit am by mistake, Srius, pandora... he did it all. Excellent, straight forward and honest guy. I will use him again for future purchases and I certainly recommend him highly.
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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