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Country Hyundai


347 King St, Northampton, MA 01060 (map)
Today 9:00 AM - 5:00 PM
Sales Rating
Recommend:
Yes (2) No (1)
Service Rating
Recommend:
Yes (4) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Terrible customer service
Written by Acblue308 on 01/07/2018
Do not go here. They wasted over an hour of our lives giving us the runaround and wouldn’t even talk the same numbers. At first they tried to get down to a good price for us by counting our down payment even though I was trying to discuss the sales price. Then they try to convince me they’re giving me the best price they can by showing me the sales invoice and saying this is what we paid for the car so I can’t go much lower or I don’t get paid. They I said what about holdback and he lied about the holdback number. When I first went in I told them this was the first dealership we were visiting and we were just trying to collect information but they kept being super pushy and tried not to get me to leave. When I was finally like can I just have this all written and if it’s really lower than other dealerships like you say I’ll come back they said they don’t give anything written. The best they would give me was a piece of lined paper that the salesman had written the number on, I didn’t take it. To top it off they acted like we were stupid the entire time and had no clue what we were talking about. I wouldn’t have bought a car from them even if they had come in with the lowest prices(they didn’t even come close). Go to Gary Rome Hyundai in Holyoke. They are so much more respectful and won’t waste your time. They were willing to have a straightforward no nonsense discussion with me and give us a number much closer to what we were trying to get to.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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