Country Hyundai
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Dealership Sales Review
sales Rating
Terrible customer service
Written by 01/07/2018
onDo not go here. They wasted over an hour of our lives giving us the runaround and wouldnt even talk the same numbers. At first they tried to get down to a good price for us by counting our down payment even though I was trying to discuss the sales price. Then they try to convince me theyre giving me the best price they can by showing me the sales invoice and saying this is what we paid for the car so I cant go much lower or I dont get paid. They I said what about holdback and he lied about the holdback number. When I first went in I told them this was the first dealership we were visiting and we were just trying to collect information but they kept being super pushy and tried not to get me to leave. When I was finally like can I just have this all written and if its really lower than other dealerships like you say Ill come back they said they dont give anything written. The best they would give me was a piece of lined paper that the salesman had written the number on, I didnt take it. To top it off they acted like we were stupid the entire time and had no clue what we were talking about. I wouldnt have bought a car from them even if they had come in with the lowest prices(they didnt even come close). Go to Gary Rome Hyundai in Holyoke. They are so much more respectful and wont waste your time. They were willing to have a straightforward no nonsense discussion with me and give us a number much closer to what we were trying to get to.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No