Bernardi Honda of Natick
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Dealership Service Review
service Rating
Worst Customer Service
Written by 06/11/2014
onThis place has the worst customer service ever.
They spray grey primer all over the back half of my car and then proceed to deny that they did anything wrong...
For something that has an easy fix, they refuse to make the situation right.
They obviously don't know how to go above and beyond to keep a customer for life.
I will never go back to Bernardi Honda or Bernardi anything.
No wonder why they needed consultants to come in and try to "fix" the place up...
It obviously didn't help at all.
Good job Bernardi Honda for making a bad situation right.
I guess no one there cares if customers come back...
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No