Kelly Nissan of Lynnfield
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Dealership Sales Review
sales Rating
Great Experience
Written by 03/25/2014
onWe bought a new 2013 Nissan Quest SL on 3/17/2014. The experience was awesome. I dealt with Angela H., the internet manager, via email. She was excellent as she answered all my questions and followed up with everything. I dealt with many of the other dealerships through Car.com and Angela was the only internet manger who followed through. She gave us a quote over the phone which was basically the walk out price so basically there was no negotiating that needed to be done when we got to the dealer. We were very happy with the quote. She got us into the dealership.
Once we got into the dealership, Mike S. took over. He was awesome and has a great sense of humor! He did everything from soup to nuts. He did the following:
- Set up the test drive making sure it was an enjoyable service.
- Made sure the car was cleaned up for delivery
- Made sure all the paperwork was done quickly so we didn't have to make multiple trips to the dealer.
- Got us a complimentary oil change and gave us a tour of the dealership.
- Got us a much as he could for our trade-in.
- Was very attentive to our needs and made us feel comfortable through the entire process.
Overall, he made the whole process an enjoyable experience. In fact, if any of my friends are in the market for a new car, I am sending them Mike and Angela's way. I can't say enough about them. This was the easiest experience my wife and I had in buying a new car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable