The Honda Store

We paid our money in full on May 30, 2017 and got our car on June 7, 2017. The internet salesperson and the salesperson are not honest. We visited this car dealer on May 30, 2017. Before the visit, I called to ask if they have any black 2017 Honda CRV EX in stock. The internet salesperson Melissa answered yes, and we scheduled an appointment. When we arrived on Tuesday, May 30, we were helped by another salesperson Edgar. He was not very patient with us. He told us there was no Honda CRV in stock. They sold all the CRVs on Memorial Day. Then we decided to leave. If they don’t have the car, there is no reason for us to stay there. Edgar kept us to wait and he went to talk with a general manager. He then came back saying that they will have the car two or three days later. We can pay today and get the car later. We answered we will go to another dealer, they can call me when they have the car and we will come back if we have not purchased one. Edgar went to talk with the general manger again. The general manager came talk with us. I showed him the price I quoted from another Honda dealer in Cambridge and told him there are about 15 Honda dealers near Boston, we come to this place because it is close to where we live. I told him the color does not matter. The general manager then made a phone call to ask if there is any CRV in stock. We waited another about 30 mins until Edgar told us that it is our lucky day that they have a CRV in stock. It is olive green which is almost black. We then tested the car and asked Edgar if we pay in cash when we can drive the car back. Edgar said tomorrow. We told him we are in a hurry, so if we can not drive the car back today, we will go to another dealer. He said he will try to make it ready today. After the salesperson, we went to talk with the financial manager. The financial manager said it is impossible for us to get the car today because there are about 70 cars in line waiting to be registered. But he said we can get the car on Wed or Thursday. We said fine and paid the cash. They said they will call us as soon as the car is ready. We waited two days, and the car was still not ready. We needed a car to go places. We called on Thursday and was told that Edgar was not at work. The general manager told us that the certificate of origin is missing so we have to wait for more days. We were very angry and told him we will call our bank to get our money back. The general manager was upset and gave us a loaner car for use before we get our new car. We eventually got our car on June 7, eight days after we paid in full. Honda cars are very good but the dealers are not as good. Just keep in mind they might fool you when you buy cars there. I don’t want to deal with those people ever again.