Kelly INFINITI
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Niko DeSilva is a great sales rep
Written by 01/07/2016
onNiko went above and beyond to get my car to me as promised despite problems created by the finance person at the dealership. He worked hard to gain my confidence and even though there were a few bumps in the road as a result of poor communication & incorrect information by the finance person, he scrambled to make it happen & meet my needs. Niko was very professional & curious, always a gentleman. He worked hard to get me the deal I wanted even thought the finance person tried forcing me into a what was best for his interest and not mine. Niko understood my needs & concerns and performed at 110%. He was more concerned that I was pleased with the outcome despite the finance person's attempts to railroad me. I can say that Niko is trustworthy & honest (can't say that about the finance guy). Had I been handled with the same professionalism & transparency by the finance person I would have provided 5 stars without hesitation. My advise to buyers is come in with your own financing to avoid having to be railroaded. I wish Niko success as he clearly is a true sales professional. Maybe they will promote him to finance and get that department straightened out.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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kelly_auto on 03/03/2016
Dealer Response
That is great to hear Noo_Man! Nico is an excellent member of our team and we are happy that you had the opportunity to work with him. Glad to know that everything ran smoothly and that he was able to assist you. Thank you for the review, please let us know if there is anything else we can do for you.
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