Waldorf Ford
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Dealership Service Review
service Rating
ford will not be fair
Written by 06/03/2016
onThe dealer ship always responds fairly quickly and does the work. my main experience is strange parts have neede to be replaced at very large costs. these things I am sure the manufacture could have been able to look into as defective but I nerve get that kind of help from your Customer service agents. I also bring my edge in for all check ups yet they said nothing about my brakes being low and the following check up I not only need brakes and rotters. alomost everytime I have used you it's been well over $1000.00. I am in the market for a new vehicle now and with these customer service experiences I don't plan on being amreturn customer. Sincerely, Barbara Lamm'e 2011 Ford edge unlimited
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable