Waldorf Dodge Ram
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Dealership Service Review
service Rating
Slow
Written byon 12/30/2023
I was allowed to schedule an appointment online only to find out that it wouldn’t be honored upon arrival. Was originally told 2-3 hours for service. Ended up taking 4 hours and was notified that more repairs were needed after waiting 3 hours. I was told those repairs would take an additional 1-2 hours. CP was very professional and knowledgeable. The fact that I was allowed to schedule an appointment that wouldn’t be honored and the amount of time it took to get the work complete. Along with the amount of time it took to be notified of additional repairs needed makes the experience a 1 star experience.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No