Volvo Cars Silver Spring

I slogged my way through an hour and a half of rainy DC rush-hour traffic with my family to close the "approved deal" I had made online through Jim B. When I arrived at the dealer, none of the paperwork was ready despite the dealership being empty. Even though Jim was well-acquainted with the fact I was doing my own financing, he, his manager, and the Sales Manager all insisted I sign a BLANK auto loan application from Ford credit on the excuse it was required to "verify my identity" and required "by Federal law". This is >absolutely false< information folks and was being requested (in their case, "required") so Herb Gordon could either shop my purchase with other creditors and bump their commission, request a full credit report (which would lower my credit score), or secure a loan through Ford at the credit percentage of their choosing. Search online and see for yourself for proof to my claims. At no time was I >ever shown a purchase order for the deal we had agreed upon< or even provided with authorization for the $25 Gift Card they promised if I visited their show room. To top it off, before I walked out of this deal scam, was given a simple ultimatum by the Sales Manager to either sign the loan application, or the car sale would be off. Well guys, I can assure you, the car sale is definitely off. Follow-up - The GM of the Dealership followed up to my online complaints, apologized for his Sales Manager, but then pointed me to a website that supposedly justified their requrest for information under the guise of the "Patriot Act". It turned out the website he pointed me to was one developed by the autodealer industry to dupe new car purchasers into believing this is required information. Nice try. You guys are actually worse than I thought, and I didn't think it could get much worse. Herb Gordon had a chance to apologize for their actions, but chose instead to continue the deception. Highly recommend you stay away from this dealer. I ultimately purchased [elsewhere], and while the experience wasn't perfect, it was significantly better than the deception and shabby treatment I got from this dealer. You can a whole lot better somewhere else folks. That's my recommendation - shop somewhere else.