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Fitzgerald Subaru


11407 Rockville Pike, Rockville, MD 20852 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Great place: honest, knowledgeable people and low prices
Written by Mr_Mau on 09/14/2018
I have bought 4 Subaru's (Outback 2.5 XT, Crosstrek, Firester XT and Ascent Touring) from them and keep coming back. Fitzmall is an uncomplicated place where no pressure is used towards the customer ("What can I do to earn your business today..."). Their formula is simple: Competitive pricing, good trade values and freight is included (saving around $1000). We've always worked with Mr. Tom Redlack, whom I can highly recommend. He's honest, knowledgeable and efficient. Our latest purchase was the Subaru Ascent Touring. Tom made a real effort finding us one of these as they were very hard to find when the model just came out. Also Mrs Kimberly Francis needs to be mentioned. She's in charge of their new "Love Encore" program. They have you come in a few weeks after the purchase and go over all the functions and features of the new vehicle. Anything that was unclear is explained again and there is time to ask questions about the vehicle. Kimberly is very knowledgeable and pointed out some additional features that I had not even noticed. They even gave us a $25 Shell fuel reward card, just for coming in. In the past I had a few warranty issues that have also been dealt with appropriately. Overall, I can very much recommend this place in case you are interested buying a Subaru.
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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