Massey Hyundai
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Dealership Sales Review
sales Rating
DON'T GO TO MASSEY.
Written by 09/29/2011
onAlthough, I love my new car. The salemen lied and were extremely pushy. I went there to only test drive a vehicle, they told me that the color I wanted was rare and if I didn't buy that day, i'd never see it again. They told me foolish things to make me believe them. Not even a week later, they got over 10 of the color I had already bought. I did not like the interior inside the car I bought but they insisted I buy that one, that no more would come. They also insisted I buy the extra packages and then when I told them I wasn't sure how to use them and they weren't working well, they said that wasn't their problem. There was also SEVERAL mechanical problems with my car, they insisted the problems were my fault. One example, there was a tear in my seat(very small) but I was scared it would rip more if I didn't get it fixed, they said my pants must have torn it...when it was a clear cut. If my pants would have torn it, then that just shows how cheap the interior is...i don't wear pants with knives on them. The service department is much better, they are very friendly. I thought they were nice at first but clearly as time went on I found out otherwise. My car is less than 3 months old and I have been back to Massey 4-5 times to have things fixed!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No