Massey Hyundai

Massey Sales associates will offer invalid rebates and lie to make the sale, then ask you for the money WEEKS LATER. I purchased a vehicle on 8-16-11 based a $500.00 Hyundai loyalty program rebate. The sales person Robert told me that as long as the car was registered to my address, I would qualify. I did not have my registration for the car. They told me it was not an issue and to leave a $500.00 check that they would hold until I sent them a copy of the registration. I made it abundantly clear the car was in my fiance's name and they told me as long as it was registered to the same address as mine, we would be fine and they would destroy the check. I sent in a copy of my registration when I returned home and verified it was received. Being responsible, I put a stop payment on the check. three weeks later (after I had already sold the car in question), the sales person called and said they could not honor the rebate and told . When I spoke with the sales manager, he was no help, standing by his salesman. He threatened that the $500.00 would be reported to the credit bureaus and that they would call the authorities about me passing a bad check. He actually said I was threatening him when I said I was so dissatisfied that I was going to give the dealership bad reviews on every internet site I could find and that he was no longer willing to help me. I have been in sales for a long time, and when I make a mistake, I pay for it. I would never call my customer back after the fact and ask for more money. What horrible customer service. As far as I am concerned, it was the dealer's mistake as a representative of Hyundai and they should pay for it. As a side note Hyundai Customer care is a joke. They just push you back to the dealership saying it is a dealership sponsored promotion. There are plenty of no-nonsense Hyundai dealerships in the area that you can choose instead. Do not be fooled by false promises as I was. Avoid Massey Dealerships at all costs!