Massey Hyundai
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DO NOT BUY HERE! RUN AWAY!
Written by 11/02/2012
onMASSEY HYUNDAI- DO NOT BUY HERE!! RUN AWAY!
I purchased a 2008 Jeep Compass from Massey on Friday, October 26,2012. On the way to work the following day, something happened inside the transmission that caused major damage. After the sun was up, I looked at what I could, and called ERIC H., my salesman; who told me to bring it back to be checked over. I drove the vehicle back into the dealership and dropped it off on Saturday, October 27. LESS THAN 24 hours after purchase. After numerous phone calls, I was informed that they WOULD NOT WARRANTY vehicle, stating I was doing burnouts or something and ruined the transmission ( Matt W.). Trying to use the chain of command at the dealership, I was informed by the owner FAITH M., that they indeed WOULD NOT STAND BEHIND THEIR WARRANTY, and to get that vehicle off the lot.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No