Sheehy Ford Lincoln Of Gaithersburg

I have to give my full appreciation to the body shop at Sheehy Ford at 901 N Frederick Ave in Gaithersburg. I had in the past only good and satisfying experiences in the body shop as well as the repair shop. But today Erica delivered excellent customer service. About two years ago I had my focus in for body work after being rear-ended. In the process the body shop replaced an expensive Thule bike rack. I had some defect issues with the bike rack and Thule agreed to replace the parts for free if I can produce the receipt. Erica, at the body shop was not only supper friendly, but took her time to search in several places for the actual receipt for the purchase, eventually going back to paper files and found the receipt. Thank you Erica for dropping what you were working on to provide superb customer service.