Sheehy Ford Lincoln Of Gaithersburg
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Dealership Service Review
service Rating
SERVICE WITHOUT AGITATION
Written byon 05/03/2022
I recently took my car to the Body Shop at Ford Lincoln in Gaithersburg, MD. I received excellent service there. From my first phone call to Erica, who is in charge of the Body Shop to the time my car was ready, the service was wonderful. Erica is friendly and caring. She answered my many questions patiently and reassured me every step along the way. I truly enjoyed working with Erica. She is well-informed and makes the customer feel very confident that all will be done properly and I am happy to say all work was accomplished well and in a timely manner. Thank you Erica!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes