DARCARS Toyota of Frederick

Hello, my name is Michael Moshili and I purchased a used 2013 Honda Civic SI from the used dealership in Frederick, MD. My salesman's name was Edgardo Blanco, and I was VERY disappointed with his service. He made me feel like all he was after was my money and not giving me a comfortable purchasing experience. All he kept telling me was, "If you want something you'll have to pay money for it buddy." Which is absolutely true, but as a salesman you do anything and everything possible to make your customer feel like they're trying to get you the best deal possible (even if they're not). On the day I traded my vehicle in and drove off of the lot with my new one, Edgardo's last words were, "Make sure to refer your friends!" Not once did he congratulate me on my new vehicle. Guillermo "Bill" Duque was my finance manager and did a wonderful job. He was patient with me while I worked out some kinks and gave me a great experience, congratulating me on my way of his office! I saw the interaction between your new car salesman and they're customers, and as I watched those interactions I wanted nothing more than to have that myself. Unfortunately I left that day feeling like I was just a dollar sign to the dealership. This truly makes me feel like your used car customers mean little to nothing, putting forth minimum effort to ensure a comfortable buying experience. I believe I forgot mention that this was my very FIRST purchase of a vehicle, which Edgardo knew, but continued to make it seem like he was after my money. Overall, I know all of your salesman may not conduct themselves this way but to make sure I and friends/loved ones of mine don't run into this problem again, I will NOT be returning or referring anyone to this dealership. Oh, and the main reason why I am writing this review is because I purchased the vehicle on 11/17/2015, todays date being 11/30/2015, and have NOT RECIEVED A SINGLE PHONE CALL from anyone following up to see how I was making out with my new vehicle. Very disappointed.