Bill Dodge Hyundai
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Dealership Service Review
service Rating
First oil service
Written by 01/20/2023
onI’ve been very pleased with Bill Dodge Brunswick; both Sales and Service have met or exceeded my expectations. The only thing I’ll mention is that, when I brought my new car in for the initial 1,000-mile service, they washed it before returning it to me. However, when I returned for my first oil change, they didn’t wash the car. Not a huge deal, but an inconsistency that made me wonder if it was supposed to have been washed (I.e.- what’s the policy?). Otherwise, I’ve been completely satisfied.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Jennifer B on 01/23/2023
Dealer Response
Thank you for the high rating, John. We do sincerely apologize that your vehicle was not washed. Vehicles should be washed after a service visit. Recently it depends on weather and staffing. Please do feel free to stop by at your convenience and we will be sure to wash the vehicle for you. We appreciate your business and hope you have a great day!
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