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Dealership Service Review
service Rating
NOT pleased
Written byon 04/08/2019
I purchased a brand new 2019 F-150 Platinum. I brought it in a few weeks later due to my engine ticking as something is clearly not right (I also know someone with a 2019 F-150 King Ranch with the same trouble).
I was told that Ford is not fixing it at this time. INSANE that I paid $62k with 100,000 mile warranty to be told that they cannot fix this issue!! It is so loud and it can be heard while driving and while parked.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No