Car Town Kia USA

After my wife purchased a used 2007 ford Escape I discovered that Kia only provide 1 key to the vehicle. I called the sales man 3 days in a row and was told each time that he would contact the previous owners to see if they had the 2nd key and get back to me. It has now been over 2 weeks and I have not heard from the salesman or the dealership. I have since had to purchase a new key from the Ford dealer at $93.00, that's right $93.00 for a single key. I guess customer service ends with the sale at Cartown Kia. Yes I am upset with having to pay for the key but am more upset that the salesman did not have the decency to even call me back. I have spent my last dime at Cartown Kia.