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Honda World

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Honda World
1 Autocenter Dr, Louisville, KY 40299 (map)
Today 1:00 PM - 5:00 PM
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Service Rating
5 out of 5 stars (70)
Recommend:
Yes (3) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Oil change & Leaky Tire
Written by Teresa on 03/23/2019
The professionalism of Honda World employeesis top notch. I really felt like they were knowledgeable, honest, happy to help, and really centered around giving the customer a topnotch experience. The communication between the service rep and me happened throughout the time I was there. I know it’s jyst an oil change and leaky tire, but she made sure there weren’t any surprises in the bill by authorizing with me any solution to a problem that was found. They just didn’t fix the tire without me being informed of what the problem was. They have a great setup there, and they are very busy with repeat business. I know the service was done right.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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napleton_group on 04/02/2019
Dealer Response
Hello Teresa, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know. Take care.
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