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No more squeaky seat!
Written byon 05/10/2018
Working as a "Team" - Debra Judd (Service Advisor), David Breitenstein (Lead Mechanic), and Dale Greathouse (Service Manager) solved a problem with my 2017 Ridgeline squeaky driver's seat. At this time, Honda Corp. had no warranty solution to offer, but these folks continued to listen to me, think, and provide a solution that resolved the problem! I have always had this type of professional effort from this service department. Their #1 goal is customer satisfaction.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes