Jake Sweeney Kia
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Dealership Service Review
service Rating
the worst of the worst.
Written by 02/13/2022
onThey will rip you off in a second.Bought a Rio with under 4000 miles and was told I would need extendo warranty to have coverage for repairs.Later took a Soul in for a factory fix on a steering column coupler.When they brought the car out of the shop,it started for them,but would'nt start for me.After the mechanic took a fuse out of the fuse block,they took it back inside and told me the battery and starter had both gone bad at the same time.The odds of that happening had to be 1 in a million.And they wouldn't give me the parts so I could check them myself,which is illegal by the way!Since I had 2 other appointments they put a new starter and battery in.So my free visit for a factory repair cost $614.28.I will never step foot on their lot again.Stay away!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No