Mike Castrucci Ford Lincoln of Alexandria

I was offered a wheel alignment service that was not needed. In late December I brought in my Ford Flex because of an engine issue that they could not replicate. While there they tested the wheel alignment. They provided me with the results that showed a wheel out of alignment. Which was odd since the tires has just been replaced and the wheels aligned within the last 30 days. I declined the service (since the place I just bought tires from would check the alignment for free). I had the wheel alignment checked at the place I bought the tires and there was no alignment issue. Either the wheel realigned itself, or the test they are using does not work. I submitted this feedback to them in a customer survey and never heard back from them.