Skip to main content

Mike Castrucci Ford Lincoln of Alexandria


7400 Alexandria Pike, Alexandria, KY 41001 (map)
Today 11:00 AM - 5:00 PM
Sales Rating
Recommend:
Yes (7) No (1)
Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Untrustworthy
Written by stan on 03/21/2022
I ordered and put a deposit on a 2022 F250 in Nov. 2021. It arrived 03/17 and I went to pick it up 03/18. I started signing the papers and noticed the price was over 2k higher than the deal we made in Nov. When I questioned them they said their prices had gone up and that was the new deal. I asked specifically when I signed the deal and I also called back in January to confirm, with Scott(my salesman), that the deal we made was the deal that would be honored. He assured me repeatedly that they would never change the price after a deal was made. But today he said "we can only honor the price on Broncos because they take so long to get". The F250 took 5 months which isn't exactly overnight. The only concession they would make is to offer me floor mats. Dealers like this will hopefully not be around in the future.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.