Lawrence Kia

Lawrence Kia looked from the outside like the best dealership to go with. I liked the idea of the unlimited warranty. We all realize at this time vehicles are in demand and I was in the market for the most in-demand vehicle-the Kia Carnival. I put a deposit on one and waited. When it came in and I was contacted, the first thing they did was raise the price above MSRP. I was specifically told that would not happen because I paid a deposit. They did adjust that but gave me the lowest offer for my trade out of anyone I’ve talked to. The argument was that they couldn’t give me more because I was getting the vehicle at MSRP. Excuse me? That is what the vehicle should be sold at. Giving me fair trade value was expected. They tried to argue because I showed them the KBB cash value offer that it didn’t count because I was gaining another $1,600 off of my taxes. I explained that this offer included the fact that I could trade and get this price. They also said they took off $500 off my trade with bad tires. I told them the KBB offer had been figured in that all four tires needed replacing. Basically they’re telling you that you won’t get a good deal one way or another. They’ll either sell the vehicle over MSRP or screw you on your trade.