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Legends Toyota


10100 Parallel Pkwy, Kansas City, KS 66109 (map)
Today 7:00 AM - 8:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
LEGENDS TOYOTA IS AWESOME
Written by danielpadgett1 on 02/23/2014
My wife and I had recently bought a brand new Toyota Rav 4 a couple of months ago. Now the Rav 4 is a great little SUV, but we ended up needing something with more space, more power, and a tow rating. We decided to look at a Certified Used Toyota Highlander. We went with used due to the price point we wanted to stay within. While looking at the Toyota Highlander, Steve came out to the lot and greeted us (which was a great start since there was a bunch of snow and ice on the ground plus it was like 15 degrees out. Steve was the only salesman outside...). Steve got the keys and let us check the Highlander out for a bit and then we went inside, warmed up, and talked about our situation. Within minutes, Steve started pulling our info and working a deal within our comfort zone. We were able to make a deal within a couple of days, which was a very reasonable amount of time for me. The deal would have been faster had my wife and I been able to make it in sooner, but my work schedule was conflicting. Daryl worked hard to get all of the finances in order and took the time to make sure we were happy and comfortable with the paperwork. Daryl had been our finance manager previously and we had an equal experience that time too. On the purchase day, JaVan did the paper signing with us. Within 20 minutes, we had the papers signed and carried on in friendly conversation. During the whole buying experience, my wife and I were completely comfortable at the dealership. Legends Toyota always maintains a clean, neat, and professional appearance that is comfortable for kids as well. The kid's zone is awesome. Steve is an awesome salesman who listened to what my wife and I wanted/needed and he worked hard to meet those needs to include keeping me updated on the process while I wasn't there. While my wife and I were waiting for the paperwork to be ready, Steve made sure my kids were OK, offered to get us something to eat/drink if we needed it, and talked with us. Steve is a great salesman, family man, and a consummate professional. I have already referred a few people to go see Steve and my wife and I are going to have a few accessories bought and installed on our Highlander in a couple of months (Steve took time to get the prices and info for the accessories we want instead of just telling us go to talk to parts and service.....THANK YOU!!!) My wife and I will be back to work with Steve again. Steve, thanks for all of the help. We absolutely love our Highlander, it is the PERFECT vehicle for our family. Next time I'm there for service, or if I am just in the area, I will come in and say hello. Take care.
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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perform_auto on 02/25/2014
Dealer Response
Thank you for taking the time to share your recent experience with us at Legends Toyota. We take great pride in providing our customers with the best purchasing experience possible and I am very happy to hear that we were successful at taking such great care of you and getting you a great deal on your new Toyota Highlander. We certainly appreciate your returned business and we look forward to working with you again in the future when the time is right. Thank you--Steve Kurtz, President/Owner.
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