Carousel Motors Volkswagen

I recently purchased a 2006 Audi A3 from Carousel Motors and I also have had a horrible experience with them. The salesman was friendly and knowledgeable and not at all pushy but when it got to the sales manager it all fell apart. I had asked the salesman if it was Audi Certified Pre-Owned because I noticed that was written on some of the paperwork he was showing me and he said he was not sure but that he would ask the sales manager. They moved me pretty quickly to the sales manager's office where he tried to push all of the usual junk which I declined. He then got out all of the paperwork which stated the car was Audi Certified Pre-Owned on the purchase agreement so I thought that was pretty great and signed away. Four hours later (about 11:00 PM) I got an email from the sales manager saying he made a mistake on some of the paperwork and needed me to come back in to re-sign some things. I went in the next morning to see what it was all about and the first thing I noticed was that the creditor had changed, then I noticed that the new purchase agreement did not say Certified Pre-Owned. I wanted to talk to the sales manager but he was out of the office (I wonder why?) and had just left the paperwork with the receptionist for me to sign with no explanations at all. I had her call his cell and he told me that the car could not be Certified because of the miles and that he would give me 2 car washes to make up for it. I knew I was dealing with an incompetent [violative content deleted] at this point. I should have gone straight to a lawyer at that point. I emailed the general manager that evening to let him know how awful my experience was. Then the next day the starter on the car went out and I had to bring it in for service, which they did pay for, as they should have. When I was in the service center picking up a loaner car the sales manager came in and asked me when I was going to pay the down payment (which I handed him the day before). So not only did he completely screw up all of the paperwork and screw me out of a warranty he also lost my check and was asking me to write another one. Basically the attitude there is that if they screw up you have to pay for it. I talked to the GM on the phone the next day and he stated that he would give me the best deal possible on a service contract (should have been nothing less than a free year) but I have not heard back from him since. He admitted that they screwed up and stated that they did not deserve my business (he got that right). I know many people in this town (and many wealthy people who might shop there) and will make sure that everyone I know knows about my experience at Carousel Motors. Buyer beware!!! Go anywhere else, go to Cedar Rapids, Quad Cities, anywhere but Carousel.