Carousel Motors Volkswagen
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Dealership Sales Review
sales Rating
Pathetic
Written by 02/16/2013
onBought used Lexus LX470. They told me they would fix suspension prior to purchase. While a partial repair was done, they did not fix it. Over next few weeks after taking possession, I realized suspension was still faulty. I requested they honor their word and fix it as they said they would. Used sales manager told me I was twisting words and suspension must have went bad after I drove it off the lot. Get any repair agreement in great detail on sales agreement or better yet - avoid Carousel and Bill W. Wrote general manager as well...nothing.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No