Mercedes-Benz of Fort Wayne
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Dealership Sales Review
sales Rating
Do Not Trust
Written by 08/12/2013
onLooked at pre-owned vehicle to purchase.
Before test driving negotiated a "ballpark" figure to purchase car.
Took the time and expense to have car reviewed by an independent mechanic.
When we returned we had to deal with another salesman and the price increased substantially.
I wasted my time and money getting the car inspected.
I did not realize that this dealership would utilize this low-end used sales car tactic.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
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mbfortwayne on 08/14/2013
Dealer Response
On behalf of everyone here, I'm disappointed to hear that we didn't meet your expectations during your recent visit with us. Our staff's goal is to provide the best service and I'm saddened we didn't reach our goal. Please contact me at your earliest convenience. I would like to discuss with you regarding this situation & clear up any other matters you may have. I can be reached at 260-432-7200 or by email atPwebb05@yahoo.com... I look forward to speaking with you soon. Sincerely, Paul Webb- General Manager
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