Royal South Toyota
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Dealership Service Review
service Rating
Horrible treatment
Written byon 09/13/2016
I had an oil consumption test performed by this dealership, and my vehicle failed the test. The test was completed about three weeks before moving to a new state. I was assured that the results of the test would be logged into the National Service History, and the new dealer would be able to see the results of this test. However, the results were entered incorrectly, and the new dealer is unable to see that I failed the test. No big deal -- EXCEPT TOYOTA ROYAL SOUTH REFUSES TO CORRECT THEIR MISTAKE! Chris Stucky is NOT a man of his word.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No