Bull Valley Ford
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Dealership Sales Review
sales Rating
Very Bad Experience
Written by 05/27/2010
onA pre-sale agreement was made that the fan belt would be changed, but it was only lubricated to hide the sound. When I made it back to my house and into the light of the garage I noticed that a tail light bulb was out and both tail light lenses were very badly cracked. By now the fan belt began to squeak again and I noticed that it was not changed at all but simply lubricated so I wouldn't be aware of the sound. The very next day, I returned to the dealership and they magically forgot the agreement they had made and charged me $90 to fix the fan belt.
Days later I took the truck to another dealership to have the oil changed after only putting on less than 40 miles. Along with the oil change came a simple mechanical inspection. I found there to be thousands of dollars of vital parts that were broken and in great need of repair (including swaybar link, brake pads and rotors, upper and lower ball joints, front driverside wheel hub, radiator, fuel filter, air filter and others). Most of these parts I was told are very important to how safely the truck drives and should have been repaired before the vehicle was even put up for sale.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes