Arlington Toyota Palatine

Come here if you love being taken advantage of & degraded. They will make you feel so disgusting after you leave, it should be a crime. This place made me never want to buy a Toyota again – and I won’t. I let the Toyota Corporate office know about this too. I was dealing with some guy, Gil who was the used car manager. I told him my price range & that I wanted a Corolla that was no older than 2009. Fine, he showed me around a few different options and I thought I found a 2010 that was in my budget – until I asked about Toyota Certification. He wanted to charge me $1500 for Certification, and then had the nerve to try to sell me some pro-pack for $700 – excuse me? We went over my budget and these things were just a huge rip-off!! I called my friend who used to work at the Toyota in Libertyville, he told me to leave right away, that they are liars and trying to scam you. Before I could leave, I was escorted to the General Manager, [non-permissible content removed] named Mike. [non-permissible content removed], I walked in and he was screaming at some sales guy and throwing papers around like a child. How embarrassing. When Gil brought me over to discuss this certification BS, Mike told me that my friend is an IDIOT and obviously doesn’t know anything about certifications & this pro-pack thing. Okay, now you just insulted someone who actually knows me and would look out for me so I don’t get ripped off. I was done. I told them I’m leaving and writing a horrible review & also contacting the corporate office & BBB. They almost begged me not to and told me they’d give me a $100 if I left a good review. LOL – okay, now think about how many good reviews they have on here – they are bribing people to make them seem like a good place, but they are the complete opposite. [non-permissible content removed], this place needs new people because the ones they have will destroy their crappy company with their awful people skills.