Land Rover Northfield

Disclaimer, I know we all want to eat at the end of the deal, meaning the Bank, dealership, and the sales guy get their money, and I walk out not over my budget when paying my monthly note. Pros- Right away, everything was just about perfect. Very friendly and professional environment, my sales guy for the day pretty much catered to my needs. Basically, all the main motions you go thru were covered ie: greeting, the test drive all prepared, water offers, etc. I will also add that he wasn't the pressure type either, he even offered me to take the car to a local shop to have it checked out again before purchasing. Cons: First low ball offer was 1,500 for a 06 Toyota Avalon. I knew it would be a low offer the first time, but $1500?, 170k miles is high, but not that high. I was also told about the recondition costs, man please. My car was/is not trash, I wouldn't even think to trade in a car if I honestly knew that my car was even worth that. Such an insult though. From that point I got caught up in the money game and off my focus to really go for that fair deal. I even had all my maintenance history. The appraisal was a joke too, might I add, because nobody never truly appraised it. I just gave my keys to my sales guy and that was it. The "eye" test is real annoying. I know its about the most money they want to make, its never about the real deal. The real turn off below: I only needed a small loan for my term but only 1 bank seemed like they were ready but the "systems" were down, so that prolong the experience and after that, I was pretty much done with this dealership. Of course I got the "we will follow up" because they didn't know how long the system was going to be down. It never happened, I had to call myself, hours later, and I still don't know what the bank said. Well I said I was moving on but still, I was just curious if the systems were still down. smh Basically, my interest and loan was too low for them to make money off of me, and what was so sad, if it came down to it, I had a few grand to pretty much put down, but once the integrity of the negotiating left, I was had no interest of spending my money there. I don't or didn't come in feeling entitled, I just wanted to beat the myths of bad dealerships. Now, they are not bad like avoid, but for that day, it was bad. Two days later and I still feel it, so I had to write my review.