Continental Toyota

Continental cannot be shocked to read this, but I was surprised how disappointing my experience was at Continental Toyota. When my Wife purchased her vehicle she was treated well, but my experience was completely opposite. I was given a price of the vehicle via the internet. No mention of rebates, just an offer on what the price of the vehicle was. I have it in writing of what the price was. On the day I came in to test drive the vehicle, the salesperson confirmed multiple times the price I was getting plus .9% financing because the vehicle was a 2019. That was great. I confirmed price and financing. When i came to purchase the vehicle, all of sudden the bait and switch happens. They tell me last minute that I can only have the internet price or the financing, but not both because the internet price included a rebate. So they shrugged their shoulders and said i had to choose. This destroyed my excitement of buying the vehicle. I should have walked out because they lied to my face and then shrugged their shoulders when I complained and tried explaining that no one mentioned anything about a choice of financing vs. price and i had the price in writing. They even pulled that let me get my manager [non-permissible content removed]. the "manager" (probably the salespersons buddy) shrugged his shoulders too. I'm upset because No mention of rebates at any point in the sales process......I bought the vehicle because I loved the vehicle and didn't want to start over at another dealership. To cap it all off, the salesperson asked for a good survey while once again shrugging his shoulders and saying it's not his fault. How shameful. The nerve to screw someone and then ask for a good survey. I'm thinking about seeking legal action.....Overall, i will never buy another toyota, my wife will never buy a toyota and my family will never buy another toyota. Continental Toyota should be ashamed of themselves and toyota should be disgusted with their deceptive sales practices.