Wilkins Mazda
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Chalk Up One for the Good Guys
Written by 04/17/2011
onAfter trying to be taken for a ride by Evanston Autobarn (What is Chicago Access Fee anyway?),
I went online to carwoo (nice because the dealers don't know who you are, only that you are not a tire kicker because you pay $49 to use the service) and negiotiated with 5 dealers at the same time.
Three prices were good, Biggers, Bill Jacobs and Wilkens.
Wilkens was the closest to our house.
Jim Minoge was so patient with my multiple inquires, trim changes and overzealousness as I made sure I didn't get madeup options when we got there.
Made an appointment to pickup the car 8pm, filled out the credit app online before I got there (nice touch).
If there wasn't someone in front of us, I think I would have gotten out of there in 45 minutes, but one hour 30 minutes isn't bad.
The Business Manager Domenic Nanni was easy going.
He is new to Wilkins, but said this is the best dealership he has every worked for.
Interesting that this is the same two people listed in smanicks review. Coincidence?
After going through the nightmare at the other dealer, it is nice that Wilkens treated us with respect.
Thanks Jim and Domenic.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes