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Kendall Value Lot


727 11th Ave N, Nampa, ID 83687 (map)
Today 8:00 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Not very helpful
Written by haunting_dw on 11/14/2018
My initial inquiry was answered so dismissively and so half-hearted that I am certain that you don't care enough for my needs to be worth dealing with.  Rather than finding an answer you threw up your hands and recommend I search your website for a different vehicle than the one I wanted to know about.  It is only a few hours after a supervisor contacted me and heard my dissatisfaction that you got me any answer at all.  We will never make an amiable deal that way. I have no desire to do business with someone who prefers dismissive excuses to actual answers. Bottom line, somebody at your organization listed it for sale. No pictures no price. I inquired, you didn't care. If only a device existed that people carried with them capable of taking pictures and emailing them. Perhaps in the future scientists will develop such a device . If only you had prices for the things you want to sell rather than putting potential customers on the back-burner for days on end or indefinitely and steering them to vehicles they weren't interested in in the first place. If only you cared without a supervisor's intervention. You have had plenty of time and chances to convince me to come in and give you my business. In the end you've merely convinced me that you don't want my business and you don't deserve anyone's. Customer service matters, a drive to go the extra mile, particularly when you're price is not outstandingly low. In that regard you have failed tremendously.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable

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