Peterson Cadillac
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Dealership Service Review
service Rating
Guessing game
Written byon 04/21/2020
After 3 hours of having my car they say my wheel bearings are bad. After I share with them they just fixed my wheel bearings 2 weeks ago they call back and say they made a mistake and it was just a rock caught under my rotor. It just sounds suspicious and make you question their intentions. I was told the mechanic never checked my car just figured by the noise it was the wheel bearing. So what if I paid to have my wheel bearing fixed and it would have been a rock? I'm just not happy.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No