Dennis Dillon Kia

I wanted to test drive a Kia Soul and called to speak with a salesperson. I explained my lease situation to him and he assured me they could work me into a 2015 Soul for $199/mth. I said that sounded good and drove over. I spent 4 hrs there dealing with a Salesperson who I thought was being truthful with me. Quoted me a deal in writing, shook my hand,made me sign it and said he would give me copy. I drove the car home with the understanding I would come back the next day to sign. After I left I realized that he never did give me the signed paper. I spoke with him during the day and he said everything was good. See you this evening... I arrive on time and he is no where to be found. Another salesperson said he would help me and came back with a totally different deal and said the paperwork I signed was nowhere to be found and the finance manager that wrote the deal was off. and he did not know where the salesman had gone to. The deal was totally un-acceptable to me. They had promised me one thing and tried to tell me I could not have that deal and did a very poor job of trying to explain why... Just very bad customer service. It made them look very un-professional and prompted me to let others know. In other words just the stereotypical car salesman. Don't bother.