Dennis Dillon Kia

This place has sure went down hill in the last couple years. Very shady practices and they lied right to our face about the extended warranties. They also said they were going to contact us the next day about scheduling the appointment to get the paint protection put on my new K5 - they never called. I bought my car on the 10th and today is the 19th. I called myself to get it scheduled and they have no record of it needing a few things fixed first - acid wash, paint issues on the hood and a ding on the inside passenger door. Apparently this needs to be done before the paint protection can be scheduled. But with no record of it needing fixed, nothing can be scheduled! These repairs were walked over to them the night of the 10th. This is ridiculous. And don't let them tell you that insurance companies won't cover windshields - check for yourself. It cost us $1414 for the Diamond protection warranty they sold us - and now that I know my insurance (Geico) covers an OEM windshield for a $50 deductible - with no possible rate or deductible increase for using it - Dennis Dillon won't cancel my glass policy. So there's a waste of $1414 spent, for nothing. Do Your Research! Also, you should look into Mechanical Breakdown Insurance thru your car insurance. At least thru Geico, it's a good policy. $250 deductible per instance, no rate hike with claims, etc. And it works just like a dealerships extended warranty - good for 7 years / 100K. This is the second car i bought from here. The first experience in 2015 went great. I wont be purchasing a car here again. If i could give them zero stars I would. The only good part was the salesman Todd, great guy! Stay away from this dealership!