Nalley Lexus Smyrna
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Dealership Sales Review
sales Rating
Excellent experience
Written by 05/11/2015
onWe had basically decided on buying a RX350 and were thinking of a low-mileage used unit. After driving a couple of them, Randy Autrey asked if we had looked at new units, which we had not. He showed us a new RX in a color which we had not seen, and we fell in love with it.
I have worked in other dealerships and have sold cars myself. My experience in sales and knowing how many dealerships treat customers was certainly blown away by Nalley's treatment and respect shown toward us. The deal was made with minimal negotiation and at a price less than what we were prepared to spend.
The dealership facility is spotlessly clean and the creature comforts are excellent. I watched the interactions of Nalley's employees with other customers and was pleased to see that other folks were being treated nicely, also.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes