Critz Buick GMC
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Dealership Sales Review
sales Rating
Run. Dealer will trick you and lie to you
Written by 05/08/2023
onThe car I bought was shaking before I bought it. Dale Critz promise me he 8do whatever to fix it if I bought it. I was supposed to get 4 new tires on a new car. They told me they put 4 new ones on. Then I saw the service manager lied and didn't put but 2 new on. They aligned the front end twice. Balanced the tires 4 times. Had rocks in the tires when I first saw it. Zackory salesman told me he balanced the tires with rocks in them. The car still shakes. Another dealer micrometer the rims and found 1 rim bad. Two tires road forced bad. Critz gave me two tires and told me not to come back he would not work on my car anymore. I paid another dealer to put a new rim and tires on. The car is nice. But my experience with Critz Buick in Savannah Georgia was a nightmare. Run. They don't care about promises they make and Will leave you fixing your own car. I recommend buying a car at Nesmith in jesup. Nesmith is honest and good. Fair prices. They fixed my new car for me when Critz abandoned me. Sad. So sad. Run
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No