Skip to main content

Chatham Parkway Toyota


7 Park of Commerce Way, Savannah, GA 31405 (map)
Today 9:00 AM - 7:00 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

2.3 out of 5 starssales Rating
Love My Matrix! Not So Into My Dealership...
Written by reneer on 08/28/2010
I purchased by 2009 Toyota Matrix in July, 2008. I selected a 4-door hatchback, entry-level model (although it does have a/c and power locks/windows). My salesman was friendly enough and earned points when he didn't lead with the standard "so how much are you looking to pay a month?" I had a nice test drive and made my decision to buy. And then things went downhill, although I didn't realize it until later. 'Cause they're good at what they do. First, my car had a sticker with a price of XXXX, so when my salesman quoted a price 3K higher, i had a brief moment of confusion. When I asked him the sticker price did not agree with his price, he explained that "Oh, that's just a suggested price, but they forgot to account for this, that, and this." I replied that I didn't feel that was my concern, and that I would not pay 3K more than the sticker price, and that I considered the sticker price a starting point where I would go down from, not up. And so he left for a few moments and returned with his Sales Manager, who was equally friendly and explained that he would sell the car for the price on the window sticker. I then offered a lower amount and he asked me how much I planned to put down and he started "running some numbers." A few minutes later we had agreed on a purchase price and I found out I qualified for zero percent financing. I agreed to put $3,000 down. Shortly thereafter, I met the Finance Manager and proceeded to write out my down payment check and sign my paperwork. I agreed to a 4-year repayment term. After I signed the paperwork, my salesman was nowhere to be found and I spent the next 45 minutes trying to find someone to get me the keys to my newly purchased Toyota Matrix. After I drove home and the new car bliss wore off, I whipped out my calculator and multiplied my monthly payment times my 48 payments and realized I would be paying back much more than the window sticker price, even with my $3,000 down. I was shocked and felt like an idiot. Then I experienced a series of flashbacks wherein I recalled multiple people talking at the same time and effectively distracting me. Even after accounting for tax, tag and title, I paid a lot more for the car than I thought I was paying. I feel that as a woman buying a car alone I was assumed to be an idiot (and apparently they assumed correctly because I paid too much for the car). So, Matrix I love you, but next time I buy a car I will make sure to bring my A game. As they say, "Fool me once, shame on you, fool me twice, shame on me..."
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.