Mazda of Roswell
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I had a HORRIBLE Experience at Mazda of Roswell!
Written by 09/17/2014
onI had a very bad experience with Mazda of Roswell, I purchased a new car, returned my lease, I was told there would not be any wear / tear or disposition fee. 3 weeks later I get a bill from the bank that I had leased the old car through. Mazda would not assist with the bill (that included a disposition fee and wear and tear), even though they had told me there would not be any disposition fee's or wear & tear. I called for 3 months straight every couple of days, always an excuse from mgrs at Roswell of Mazda, I even tried calling the General Manager on 10 occasions, each time I was told he would call me back, many times he did not, when I was able to get ahold of him, I was told many 'stories'. Overall, I had a horrible experience and I will never buy a Mazda from Roswell of Mazda, I probably never buy a Mazda again if Mazda does not have any oversight of these types of dishonest dealerships.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No