Nalley Acura
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Dealership Sales Review
sales Rating
Misleading Sales Practices
Written by 11/24/2008
onI'll have to agree with other reviewers that say the sales people are misleading. They quoted me above MSRP and also tried to charge me for the pro package, even though I had an email from the "Internet Sales Manager" advertising that they were including that for free as part of their year-end clearance. They also verbally quoted me one sales and trade figure, yet all those numbers magically got much higher once the final papers were in front of me to sign. I spent 3 hours going over the numbers and reminding them what they'd said, only to be told over and over again that the verbal info wasn't official and there was nothing they could do. Naturally I didn't buy anything from them and wouldn't recommend that anybody else shop their either. If you do, be prepared for quite a ride.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No