Butler Toyota

Nightmare turned into a miracle!! My experience was more than smooth. Until the day after signing my contract. Butler Toyota turned my nightmare around and let me tell you how. So I went in just to see if i could afford a truck large enough to pull my 27 ft Travel Trailer. My number one need if I could trade my 3500 pickup and my Kia sportage at a payment I could afford. The sales team worked hard and found me a truck at a payment I liked. The next day my brother n law was checking out my awesome truck. When he opened the hood and saw that it was 4.6L, he said this truck won't pull your camper. I said yes it will, they said it would. He said, google it so I did. As it turned out that wasn't the right size and I needed a 5.7L. My chest got tight and I started having a panic attack. I contacted the salesman crying, I said I can't keep the truck. I knew I had signed a contract and was praying at the least they would just let me have my vehicles back and let me out of the contract. I was in a nightmare. I thought I had made a HUGE investment for something that would not serve the purpose I had intended. Needless to say I thought I was in for a fight and I just felt sick. The salesman Curtis and sales manager Jason made my dream come true at the exact same price. They found me a 19 Tundra with 5.7L engine and simply swapped out the vin. Never in my life have I or anyone I've ever known left a dealership and felt like they had come out on top. I did and will forever be grateful for Butler Toyota of Macon.