Butler Toyota
Back to Sales Reviews
Dealership Sales Review
sales Rating
I wanted to buy a car from them, but...
Written by 08/21/2019
onAfter 2 different sales people (including their internet sales manager) have dropped the ball with me, I guess they don't want to sell me a car. The first day I made contact, they were all over me, but I wasn't sure that I wanted to buy a car from them, since the salesperson told me they don't allow outside pre-sale inspection of their cars, and also that they don't guarantee anything about the cars...sounded shady. The next day I got an email asking if I had any other questions and when would I like to come to the dealership. When I replied with my unanswered questions, the internet sales manager then got involved, and corrected several untrue things I had been told, including that they DO allow pre-sale inspections, and they DO have a guarantee. I asked him to send me the details of the guarantee, because I didn't see anything about it on their website, and I also asked if I could get a copy of the report from their 160ish point inspection their own mechanic supposedly performs before they put a used car out on their lot. Haven't had a reply in 4 days. If that simple request scared them off, then I don't want to do business with them anyway. They only sell to people who don't question them, I guess.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No