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Buyer beware! Don't believe the CLEAR price!!
Written by 03/17/2015
onBuyer beware! Don't believe the CLEAR price!! I called willing to purchase a used car at the so-called "clear" price which is supposed to be the sales price INCLUDING the dealer fees. When I said I was willing to pay that clear price, I was told that there was an error in the pricing and that they would honor the sales price before the dealer fees, but not the advertised clear price.
The first salesman I spoke with, William, seems like a good, honest man that understood my position and wanted to make a sale. Unfortunately it quickly went downhill from there. I got nothing but excuses as to why it wasn't false advertising and why it was some pricing company's fault that the price on THEIR website was incorrect.
The finale to this disappointing experience involved a conversation with Mr. Scott (sorry - don't remember his title). After again explaining my position, I was told "we don't want your business, partner." All because I dared to simply asked them to honor their advertisement.
Maybe this company should consider changing its name to "One Star Chrysler Plymouth" because that's seems to be the level of service they provide. Should you decide to do business with them, I certainly hope your experience is better than mine.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No